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New Reviewer

I bought a Lemon

On 28 August I sent a letter to Mr Hooper the CEO of Ranger. This is now the 4th of September and I have not even received a call from customer service to see if my issues can be resolved. I asked Mr. Hooper for my money back on the 2020 VS1782WT Aluminum Ranger Boat. Basically I ended up with a LEMON in the VS1782WT. From the day I told the Salesman that I wanted the aluminum boat it has gone all wrong. I asked for a 9.9 Kicker Motor and a Minnkota ULTERRA Trolling Motor, An Oxygenator, a Stand Up Top and 4 Rod Holders. Shortly after purchasing the Ranger the salesman calls me and says he is out of Ulterra Trolling Motors and has searched the entire system and can not find one. He told me that if I could find one they would install it. I go on the internet and within 45 minutes I found three of them. I made sure it was the correct one and ordered it and had it sent to the dealer FRANKIE'S Bait and Marine in Chisago City MN. I should have realized at that point that this sale was not going well. How many people do you know who buy a new car and have to provide any add on's to the car because the dealer didn't have what he sold you? I was sold a Ulterra trolling motor and the dealer could not find one. I move on to the first time I put the boat in the water. After about 30 minutes the Pro 150 XS Mercury started to miss/sputter and there was the smell of gas in the driver seat, but we made it down river and when we got to the place that we were going to turn around as we could not get the boat to plane. We turned on the bilge pump and water pumped straight out for 4-5 minutes. When it stopped pumping we took off and got on plane. There had to be a leak somewhere. When we got back to the landing and loaded the boat on the trailer again we turned on the bilge pump and water shot out for another 3-5 minutes. That was after we had pulled the plug. I take the boat back to the dealer and tell them of all the problems. When I pick the boat up again they tell me that the motor has some kind of sensor in the fuel line and it was defective. They also found a small leak in the gas hose. They said that the live well was not sealed properly and that is where all the water had come from in the bottom of the boat. I take the boat out again and I keep turning on the bilge pump and water keeps pumping out each time I turn it on. There had to be another leak someplace. I had asked the first time out where my fire extinguisher was and the salesman told me he forgot to tell me that the boat did not come with one. So I have to go purchase a fire extinguisher. I also noticed that there was no Tilt/Trim gauge. The salesman told me that there was one on the boat that I was just not looking in the correct place When the stand up top came in I took the boat to the dealer to have it installed. I asked the salesman to show me where the tilt/trim gauge was. There was no tilt/trim gauge. I was supposed to be standard equipment on this boat. So they install a tilt/trim gauge and the stand up top. They had checked for leaks again and this time it was the fact one of the motor mounting bolts was leaking around the outside. They told me they sealed that and there should be no more leaks. Since being in the water on a number of occasions I continue to pump water out with the bilge pump. I am convinced it is still leaking. Oh I forgot. The 4 rod holders I was promised are no longer made by Ranger, and they don't plan on making anymore. The service manager is trying to find a replacement for the rod holders but so far he is having no luck finding it. Ranger has a special track for the rod holders so it is not like you can go purchase a rod holder that will work on the Ranger. Just one more nail in the coffin. You can see now, why I want my money back, and Ranger can have their boat back.

User's recommendation: Buy a Fiberglass Ranger not an Aluminum Ranger.

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2 comments
#2013540

I've ordered a Ranger VX 1888 Aluminum boat....hopefully I have better luck.

#1979942

You know Bass Pro/Cabela's now own Ranger Boats. Lets face it we've seen this time and time again.

What happens when a great company is bought out by a big box company. Quality goes down and we start seeing product quality cut.

How many of you know that one of the first changes that Bass Pro/Cabela's did was CUT VETERAN'S DISCOUNT BY 50%. Thank for your service.

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ID
#2152574 Review #2152574 is a subjective opinion of poster.
Product
Ranger Boats Boat
Pros
  • Good boat
  • There reputation is fantastic on fiberglass boats
Cons
  • No quality control on aluminum boats
  • Quality not there like in the past
Loss
$47400
Preferred solution
Full refund
Purchased new, 3 days later dropped into water to discover a major leak in the hydraulic steering left me drifting with no steering. Also broken live-well switch filling with no end in sight. And to top it off, power pole pump leaking in the rear. This is all before I...
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ID
#3606440 Review #3606440 is a subjective opinion of poster.
Location
Fleming Island, Florida

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Verified Reviewer
New Reviewer

Carpet

I paid $400 for a new carpet for my boat. 2 holes cut out for a 5 hole seat. No shapes. Ranger and the dealer say that's just the way they come. Seriously what boat has ONE driver seat and ONE passenger seat AND no other seats in the boat. I haven't been this passed since the front deck pedestal seat fell through the floor. Rangers suck

User's recommendation: Never buy a ranger.

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ID
#3585925 Review #3585925 is a subjective opinion of poster.
Location
Aberdeen, South Dakota
Pros
  • Nice ride
Cons
  • Costumer service
Loss
$500
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Carpet

Bought a $400 carpet for my boat. No snaps and 2 holes cot for seats when there are 5 seats. Got told by ranger and my dealer that's just the way they come. Wtf. My ranger boat has been a *** show since I bought it. Ranger sucks

User's recommendation: Do not buy a ranger.

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ID
#3585909 Review #3585909 is a subjective opinion of poster.
Location
Aberdeen, South Dakota
Loss
$500
Preferred solution
Full refund

Ranger 188P

WET WET WET WET. Oh BTW did I say wet yet? Its horrible. Sold a new boat because its un-useable for anything other than the flattest of days.

User's recommendation: If your on big water, buy something else.

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ID
#3527602 Review #3527602 is a subjective opinion of poster.
Location
Aberdeen, Mississippi
New Reviewer

MELIASSA IN YOUR OFFICE DESERVES A RAISE

WHAT A GREAT EXPERIENCE, MELISSA TOOK MY PHONE CALL AND DUE TO A SYSTEM CHANGE IN THE COMPANY SHE HAD NO ACCESS TO MY PREVIOUS ORDER FROM JUNE. MELISSA ASSURED ME THAT SHE WOULD PERSONALLY HANDLE IT, WITH A FOLLOW UP CALL MELISSA TOLD ME THE ORDER WAS HANDLED AND THE ITEMS WERE BEING SHIPPED,,,, TO WHOM IT CONCERNS THIS EMPLOYEE DESERVES A RAISE , YOU NEED MORE PEOPLE LIKE HER... THANK YOU Ted Tonn

User's recommendation: very satisfied.

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ID
#3450414 Review #3450414 is a subjective opinion of poster.
Location
Grove City, Ohio

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Verified Reviewer
New Reviewer
DAfter purchasing my 2019 ****vx ranger I noticed that first fall that my bilge pump was kicking on and off very frequently.i winterized and shrink wrapped the boat assuming that it was a live well issue or something simple,I couldn't have been more wrong.turns out it...
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ID
#3448457 Review #3448457 is a subjective opinion of poster.
Location
Annandale, Minnesota
Preferred solution
Hull replacement
New Reviewer

Reconditioning of my Ranger 185 vs bass boat

I dont have a complaint, my 185vs has been flawless over the years, I would like to have the top end deck live wells and wireing all revamped, does Ranger still offer this?
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ID
#3445560 Review #3445560 is a subjective opinion of poster.
Location
Warsaw, Indiana
Pros
  • No issues
Preferred solution
Just need to know if I can have my boat reconditioned

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Verified Reviewer
New Reviewer

Disappointed with RB200 Ranger and Dealer Eberlin Boats in Herman MO

Boat took 8 months from order to delivery. Upon delivery, construction details were terrible. I should have not accepted the boat. Wiring was done incorrectly.The wiring looked like spaghetti thrown into the bilge. Hand fulls of trash was in the bilge. Incorrect batteries were installed. the Custom Cover did not fit the trailer wiring was screwed up. the boat leaks, gauges do not work. The boat has zero dry storage. Hatch locks are loose and falling apart. Engine hatch is broken. Aluminum pop rivets were used on stainless steel hardware and are corroding within 3 months. one livewell will not operate. all this after being at the Dealer for repairs multiple times. The outboard is mounted incorrectly and cavitates upon acceleration. Jack plate is useless as a result. A total disappointment.

User's recommendation: Buy any other brand boat.

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ID
#3366462 Review #3366462 is a subjective opinion of poster.
Location
Kirkwood, Missouri
Pros
  • Great boats in the past
Cons
  • Quality has gone south
Preferred solution
Let the company propose a solution

Trailer problem

Purchased a RT188 from Cabelas in April 2021. It came with no electronics. Purchased on the internet and they installed them. My main issue with the boat is the trailer. The tire rubs the back of the fender when it runs down the road and you hit a bump. Never noticed it until one day when I was in the drivers seat and was pulling the boat out of the water. Heard something rubbing. Almost sounded like the tire was flat. Less than 1/4 between tire and fender with nothing in the boat but tackle and gas. Took back to Cabelas. They said theyve never seen anything like it. Hopefully they will come up with a solution
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ID
#2805066 Review #2805066 is a subjective opinion of poster.
Pros
  • Good boat
New Reviewer

Info for Seat removal

Factory did not know. After waiting about 5 minutes, I was ask to call a dealer. My dealer knows less than me!

User's recommendation: How can they solve other issues, do the beat you can on your own.

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2 comments
#2048831

Former employee, know a few people who know about seats. What model?

#2048832
@PissedConsumer2048831

For most smaller aluminum and glass models, the seat bottoms are affixed to the tank cover. The seat back has a removable cushion panel that should reveal screws holding it in place.

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ID
#2721480 Review #2721480 is a subjective opinion of poster.
New Reviewer
bought the 2021 ranger RT188p from dealer Boat City Hammond louisiana around March. Two times the boat had gotten rain on every compartment got Soaked with water along with everything that was stored in the compartments.
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2 comments
#2084193

same exact thing with my 188P bought this year at Boat City Hammond. storages soaked.

they attempted 3 different times to repair. they have given up.

Ranger had not contacted me or the dealer. To say the least....Im not happy at all

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ID
#2704323 Review #2704323 is a subjective opinion of poster.
Location
Gonzales, Louisiana
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fuse box

No one could answer my question. Ranger 620 Pro FS. Tried calling for two all phone numbers no will answer call. Customer service could not tell me the location of the fuse box, the dealer could not tell me the location of the fuse box. The operating manual does not tell the location of the fuse box.

User's recommendation: Get people that are knowledgeable on your products.

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1 comment
#2048830

Former employee-- The only fuse box I can think of on a Pro is directly underneath the driver's side console. Should be a medium sized rectangular box with a couple hot wires and I believe the NEMA cable.

ID
#2661881 Review #2661881 is a subjective opinion of poster.
Location
Evansville, Wisconsin

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Verified Reviewer
New Reviewer

Lack of communication with Cabelas and Ranger Boats

Purchased a new Ranger boat 220FC over 5 months ago, experienced poor quality control and lack of communication between White River, Cabelas, and Ranger Boats.
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ID
#2587316 Review #2587316 is a subjective opinion of poster.
Pros
  • Nice
  • Nice looking
Cons
  • Terrible to get help or things fixed properly
  • Quality not there like in the past
  • Too long to get parts
Loss
$400
Preferred solution
Deliver product or service ordered

Faulty work

Will be taking my 2021 Ranger SV1660 in to the shop on Thursday to get the control arm fix ( stripped screw ) would domino reverse. Ang get the rod box lid fixed its warped and to get the dimple fixed on the oit side of the boat .and the aerator doesn't work Only had the boat little over a month .. All of these problems should of been addressed with and your quality control should of noticed these problems

User's recommendation: Throughly check over boat.

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1 comment
#2048838

I will

ID
#2535821 Review #2535821 is a subjective opinion of poster.
Location
Fort Lee, Virginia

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Verified Reviewer
New Reviewer

Awful Policies Awful Service

The boat is back at Ranger factory for a 2nd time in a year in a half due to the weld cracking at the keel of the boat. I dropped my boat off to a service center first week of October right after it cracked again. Ranger did not get my boat from Service center until first week of March. Now they are telling me I have to wait in line from the time its received at the factory. I asked if the date I dropped my boat off could be taken into consideration and was told no thats not how we do business. That they take boats in from the time they are received at factory. What kind of customer service is that!? I am still 13 boats back for warranty repair. Waiting on a diagnosis since October 5th. Ranger dropped the ball and they are doing nothing to make it right. Missed my fall fishing season including big Championships and now it looks like I will be missing my entire spring and possibly summer fishing seasons.

User's recommendation: Do not buy a Ranger boat right now.

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ID
#2485990 Review #2485990 is a subjective opinion of poster.
Location
Germantown, New York

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