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Ranger Boats

Ranger Boats

www.rangerboats.com
What is your customer experience with Ranger Boats?

Ranger Boats Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ranger Boats has 1.9 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good boat, Nice looking, Good looking.
    Cons: Quality not there like in the past, Terrible to get help or things fixed properly, Lack of customer service.

  • Recent recommendations regarding this business are as follows: "Never buy a ranger boat", "Avoid Ranger aka White River Marine! Horrible!", "Avoid White River Marine Group at all cost.", "DO NOT BUY A RANGER", "Do not buy".

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Media from reviews

Ranger Boats - Ranger is horrible
Ranger Boats - Ranger is horrible - Image 2Ranger Boats - Want to warn the public.Ranger Boats - Want to warn the public. - Image 2Ranger Boats - Terrible quality and I even worst customer serviceRanger Boats - Terrible quality and I even worst customer service - Image 2Ranger Boats - Terrible quality and I even worst customer service - Image 3
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Kambry Mcl
map-marker Paso Robles, California

Customer Service needs more knowledge on their products.

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Didn't get any answers, no knowledge of their product. All they know is "Just see a Dealer". That doesn't work for everyone, cause a dealer is too far away.

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Devin R Plk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roodepoort, Gauteng

Ranger is horrible

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Ranger Boats - Ranger is horrible
Ranger Boats - Ranger is horrible - Image 2

2021 Ranger 2600 bay is their flagship boat, and mine has manufacturing defects all over. The hull and stringer system is coming apart with 300+ hours!

And ranger says because Im the 3rd owner they dont care and Im out of luck!

I paid well over 100k$ for this boat for them to not stand behind their product is an absolute joke. I would never ever recommend buying a ranger boat.

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Cons:
  • Terrible customer service and product after they sold company

Preferred solution: Ranger to stand behind their product and fix the issue

User's recommendation: Never buy a ranger boat

Lisa T Qut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marion County, Arkansas

Poor quality & failure to honor warranty. Ranger does not stand behind their product!

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The Ranger Warranty is a joke! The warranty is based on the original owner, not the actual boat.

If you buy a used boat, and you dont know that you have to take that boat to a Ranger dealer to get the boat inspected and warranty transferred within 30 days, you are SOL!

This information is not common knowledge, is not stated in the Ranger brochure, and is fairly hidden on the web site. Thats by design.

The warranty is on the boat, not the person, yet this technicality is how they get away with not standing Behind their product. I guess they know their product is not as good as it used to be.

Dont buy Ranger aka White River Marine products!

Caveat emptor!

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Cons:
  • Warranty doesnt follow the boat
  • Horrible customer service
  • Poor quality

Preferred solution: Warranty repair

User's recommendation: Avoid Ranger aka White River Marine! Horrible!

Anonymous
map-marker Boron, California

Owned a Ranger for 4 years……never again

Bought a 2018 RT198 P brand new, first month of ownership starter would stay cranking after starting boat, fried 1 starter, they replaced starter and ignition switch. Got it.

Back and it happened again, I would have to disconnect battery to stop it. They put new wiring harness in, cured that problem. Coin box lid didnt fit and rubbed pretty bad. Then it cracked in keel i, warranty repair weld that looked like seagull dung about 3 feet long.

3 months later, cracked again. This time they had it for 8 months and built me a 2023 hull and trailer. I was happy with that. When i picked it up, dealer did 0 rigging, my batteries were gone.

So i get basspro gift card for the batteries value. Right around 3000 miles on brand new 2023 trailer, catastrophic wheel bearing failure, almost caught fire. Stranded at boat ramp for 9 hours while dealing with mobile mechanic whom had to chase down a replacement axle and got e running for $1050.00. Emailed RANGER warranty whom Ive been dealing with n for years and told them what happened and requested they pay for repair.

They said should towed the boat to a dealer so they could inspect the failure What i ended up doing, towed. The boat to a vexus dealer and got rid of it!!! Worst boat experience of my life. Ranger boats are garbage!!!

I recommend to any hone thinking of buying a boat, DO NOT BUY a white river marine group boat. The quality is trash

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User's recommendation: Avoid White River Marine Group at all cost.

Anonymous
map-marker New Braunfels, Texas

Want to warn the public.

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Ranger Boats - Want to warn the public.
Ranger Boats - Want to warn the public. - Image 2

Hubs failed on trailer after 1 year. There had been a recall on these hubs & I took them in for adjustment a few weeks ago.

Have been given different stories by dealer about when replacements would ship from Ranger. Finally, I called Ranger customer service & got the complete run around. Ranger told the dealer it would take 2 weeks to "gather parts".

This is totally ridiculous & unacceptable. Ranger "customer service" said nothing they could do or even tell me why.

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User's recommendation: DO NOT BUY A RANGER

Christopher P Yku

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ticonderoga, New York

Terrible quality and I even worst customer service

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Ranger Boats - Terrible quality and I even worst customer service
Ranger Boats - Terrible quality and I even worst customer service - Image 2
Ranger Boats - Terrible quality and I even worst customer service - Image 3
Ranger Boats - Terrible quality and I even worst customer service - Image 4
Ranger Boats - Terrible quality and I even worst customer service - Image 5
Contains 1 confidential file for company representatives
Updated by user Jul 02, 2022

Have not heard from the company at all! The seats continue to get worse pulling apart at the seams.

Original review Jun 02, 2022

I bought the boat May 2021 I drove 12 hours to get it. The console had a 12-14 inch crack in it at pick up.

I got the boat home and the seats started pulling apart at the seams in several sections. I contacted the dealer immediately and to this day they refuse to fix any of the issue. Ive owned several boats and this Ranger is by far the biggest waste of money Ive ever spent.

Terrible quality and terrible customer service! I do not recommend buying a Ranger boat!

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Cons:
  • Over priced for quality
  • Lack of customer service
  • Poor quality built

User's recommendation: Do not buy!!

Shaelee Wff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scranton, Pennsylvania

Need axle for my boat

I tried calling and texting, to get an answer about my axle.

I still did not get an answer yet. Do not understand why

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Anonymous
map-marker Columbia, Connecticut

Terrible warranty and terrible components on the boat. I’ll never purchased another ranger again this is my third boat and I will not go back to ranger again

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Vote is a 2019 registered as a 2018 I lost a whole year of warranty bilge plug assembly is cheap second one I put on and its broke went to the local dealership they said its not under warranty I asked why not because my boat to 2019 they said it was registered as a 2018 range are used to be for quality and customer service thats not the case anymore

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User's recommendation: Do not buy

chris e Zww

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Verified Reviewer
| map-marker Fairfield, Ohio

Non Operational Boat

Bought boat in May of 2021. Took out 3 times in summer of 2021 with alot of electrical components not working.

Took into shop in September of 2021 bought still not fixed. Took1st boat trip 2 weeks ago boatless and 2nd trip coming up Mid July gonna be boat less.

This companies customer service is Horrible! If you garbage you Sold doesn't work the least you can do is fix the crap in a timely manner.

I WOULD NOT BUY A RANGER PONTOON

chriseubank@***.net

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Loss:
$15000
Pros:
  • Good looking
Cons:
  • Lack of customer service
  • Junk
  • Terrible to get help or things fixed properly

Preferred solution: Full refund

User's recommendation: DONT BUY RANGER

Anonymous
map-marker Fleming Island, Florida

I bought the titanic of ranger boughts

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Purchased new, 3 days later dropped into water to discover a major leak in the hydraulic steering left me drifting with no steering. Also broken live-well switch filling with no end in sight.

And to top it off, power pole pump leaking in the rear. This is all before I owned the boat for 4 days and even put 3 minutes on the motor. Of course, Ranger basically told me to pound sand and that's what warranties are for.

I will do everything possible to keep even 1 person from buying a boat from Ranger! I'm stuck with it now, probably be using the seat cushion as a flotation device in a month the way its going!

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User's recommendation: Easy, go with anyone else if you want quality!

Anonymous
map-marker Cartersville, Georgia

Problem with the axle on trailer for 188vs

Wheel is rubbing fender on left side of trailer. Inside of tire is worn slick.Somethin is broken, bent,or worn out. The wheel bearings aren't the problem, they have been checked out.

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James J Gcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Annandale, Minnesota

Cracked welds on transom and keel of the ranger 1788vx

DAfter purchasing my 2019 ****vx ranger I noticed that first fall that my bilge pump was kicking on and off very frequently.i winterized and shrink wrapped the boat assuming that it was a live well issue or something simple,I couldn't have been more wrong.turns out it was inequality of welds that had passed through the quality control at ranger manufacturing.so I sent my ranger back to ranger in April of 2021 ,my boat was returned to me on July 15 of 2021 to find out it leaked as bad as when I shipped my boat back to ranger.so it was shipped back to ranger to be evaluated by ranger staff.it was evaluated sent to repair facility and was deemed to be fixed.upon my boats return to the power lodge in brained mn,the power lodge noticed ranger didn't complete the repairs that had been foreworded to ranger previously two times.so the rest of the repairs were completed by a collision repair company here in Minnesota.now I am at a loss for what can be done in this matter.i have no confidence of this boat not sinking.the repairs I have not been able to put to test.the integrity that ranger once held is gone in my eyes and from looking online it is warranted.so I have contacted lawyers they have filled a claim not a lawsuit.but haven't had any response after 4 weeks from ranger. Ranger know this ur deep pockets and increadible lawyers can fight anything in court,but u have woken a monster bullheaded pissed off consumer that has now cancelled all plans of vacations this summer to plan on being at all bass pro shops national walleye tour locations this summer to publicly inform all that can see and listen to the atrocities that I and many others are experiencing from the purchase off a new aluminum ranger boat.putting bandaids on open wounds is not acceptable.rangers integrity bull -----.my life and those of the people that fish with me in my boat should be first and foremost in rangers responsibility.not compensation!!!waiting for a catastrophic outing should not be what it takes to get the right reaction from ranger.hope it doesn't have to happen for ranger to own their mistakes.unhappy ranger boat owner.

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Preferred solution: Hull replacement

User's recommendation: Absolutely don't purchase ranger aluminum boats.

James S Azj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aberdeen, South Dakota

Carpet

I paid $400 for a new carpet for my boat. 2 holes cut out for a 5 hole seat.

No shapes. Ranger and the dealer say that's just the way they come. Seriously what boat has ONE driver seat and ONE passenger seat AND no other seats in the boat.

I haven't been this passed since the front deck pedestal seat fell through the floor. Rangers suck

View full review
Loss:
$500
Pros:
  • Nice ride
Cons:
  • Costumer service

Preferred solution: Full refund

User's recommendation: Never buy a ranger

James S Azj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aberdeen, South Dakota

Carpet

Bought a $400 carpet for my boat. No snaps and 2 holes cot for seats when there are 5 seats.

Got told by ranger and my dealer that's just the way they come. Wtf.

My ranger boat has been a *** show since I bought it. Ranger sucks

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Loss:
$500

Preferred solution: Full refund

User's recommendation: Do not buy a ranger.

Anonymous
map-marker Aberdeen, Mississippi

Ranger 188P

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WET WET WET WET. Oh BTW did I say wet yet?

Its horrible. Sold a new boat because its un-useable for anything other than the flattest of days.

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User's recommendation: If your on big water, buy something else.

ted t Boq
map-marker Grove City, Ohio

MELIASSA IN YOUR OFFICE DESERVES A RAISE

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WHAT A GREAT EXPERIENCE, MELISSA TOOK MY PHONE CALL AND DUE TO A SYSTEM CHANGE IN THE COMPANY SHE HAD NO ACCESS TO MY PREVIOUS ORDER FROM JUNE. MELISSA ASSURED ME THAT SHE WOULD PERSONALLY HANDLE IT, WITH A FOLLOW UP CALL MELISSA TOLD ME THE ORDER WAS HANDLED AND THE ITEMS WERE BEING SHIPPED,,,, TO WHOM IT CONCERNS THIS EMPLOYEE DESERVES A RAISE , YOU NEED MORE PEOPLE LIKE HER... THANK YOU Ted Tonn

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User's recommendation: very satisfied

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